When can I expect a response to my email / submission of consultation?

We will answer you as quickly as possible. We work every day of the year. If you don’t hear from us for more that 24 hours, please check your spam folder. If you find our emails there, it might help to mark them “not spam” so that future messages don’t get blocked. We have especially experienced problems with icloud.com, outlook.com, and hotmail.com mailboxes.

If our messages are not reaching you, let us know by writing from a different email account.